Privacy, Clearly Explained

This Privacy Policy sets out how Invero (“we”, “us” or “our”) collects, uses, retains and protects personal information when you visit our website, create an account or use our trading and support services. It should be read with the Terms of Use and applies to both visitors and registered users.

Personal details we may collect

We may collect identification details such as your first and last name, contact details including email address and telephone number, your country of residence, IP address, technical information, account preferences, and content provided through forms, support interactions or payment checks. Some information is required to open an account and process deposits or withdrawals; other details help secure access and keep the service reliable.

How we handle your information

• To create, verify and manage your account
• To provide platform features, market charts and customer support
• To comply with legal, anti-fraud and relevant regulatory requirements
• To improve service stability, detect misuse and safeguard active sessions
• To issue service communications relating to your account, including deposit notices and maintenance updates

Measures used to protect data

We apply technical and organisational controls that reflect the relevant risks. These can include SSL encryption during transmission, access permissions, logs for sensitive connections and, where offered, two-step verification. No control can promise complete security, so please contact [email protected] without delay if you believe your account has been accessed without permission.

Your rights and privacy preferences

Depending on the laws that apply to you, you may have the right to access, correct, restrict or delete certain personal information, or object to specific processing activities. To submit a request, email [email protected] using “Data rights” as the subject and provide the email address linked to your account. We may need to complete reasonable identity verification before responding.

How long data is kept and who may receive it

We retain information for as long as necessary to provide the service, fulfil legal obligations or resolve disagreements. Trusted specialist suppliers, such as hosting companies, payment processors and transactional email providers, may process data on our behalf under contractual instructions and appropriate security standards.

Cookies and technical information

The website may use cookies and similar technologies to maintain sessions, help safeguard the platform and understand overall audience usage. You can adjust your browser controls to restrict certain cookies, but doing so may affect features including sign-in and preference storage.

Privacy enquiries

For questions about this policy or your data rights, please write to [email protected]. We aim to provide a clear reply within a reasonable timeframe, subject to any necessary verification checks.